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1:30 PM – Registration & Refreshments
2:00 PM – Welcome Keynote
2:15 PM – Delighting Customers Effortlessly
3:00 PM – The Customer Journey & Use Case Sharing
3:45 PM – Q&A and Closing
4:00 PM – Coffee Break & Networking
5:00 PM – End of Event
Customer Experience Summit 2023
17 March 2023, Friday │ 1:30 - 5:00 PM
Venue: Swissôtel Bangkok Ratchada
Over the years, almost every business in every industry tends to focus on Customer Experience (CX) as a key factor in order to provide customers with impressive services that will create loyalty to the brand and remain a customer with the business. This is one of the Digital Transformation trends of 2023. 

Freshworks has been consistently listed in the Gartner Magic Quadrant as another World's most popular end-to-end customer and employee experience management system provider. And now, SIFT Analytics Group has brought Freshworks to Thailand.

Together, we are delighted to invite you to join us for the Customer Experience Summit 2023 on 17th March 2023 at Swissôtel Bangkok Ratchada.
SIFT Analytics Group (Thailand) Co., Ltd

Cyber World (CW) Tower A, A3001/2, 30th Floor, 
90 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand